10% off on your first order with the code ‘isidora10’

Shipping and Returns

Shipping 

We aim to process all orders within 2 to 3 workings days. 

For our shipping we use Parcel2go. 

UK Free standard shipping on orders (3 day delivery)

Europe- 5 GBP to 7 GBP depending on the weight and final destination

If you wish to have your parcel sooner please contact us.  info@maisonisidora.com

We cannot take any responsibility after the item has been shipped. For any missing or lost delivery. 

 

Returns

Vintage and second hand refurbished are items that have already been used and minor signs of wear or minimal flaws might be visible. We tend not to sale any major flaw item. 

Please note that our return policy is only available for UK customers. 

Before you buy please make sure you carefully read all the measurement and details of the items. You can always request more pictures or any extra information in order to make sure this item is right for you. 

We are aware that items might not appear or look as you expected therefore we are happy to offer you a refund. 

You must declare your desire for returning your items within 48 hours of receiving it. 

The customer is responsible for covering the full cost of the shipping and making sure its delivered to our studio. 

We will deduct 5 GBP from your final bill to cover the cost. 

The item will be inspected and once the item has been approved by our team your refund will be issued. 

 

Any further questions please contact our team: info@maisonisidora.com